The Normandy Group specializes in properly aligning the processes within an organization to foster such traits as dynamic decision making, increased innovation, cost and quality improvements, faster product development and improved asset utilization. Our solutions are built around a set of capabilities that will enable a company to identify operational requirements and deliver real-world solutions, improving business performance from top to bottom.
The Normandy Group’s Business Analytics services include:
We offer a total solution for our clients to obtain a rich and consolidated view of their customers, which allows them to determine the next best action to optimize customer interaction. Our services and software partnerships eliminate the guesswork with more accurate historical data, real-time updates, forecasting and trending, and even predictive ‘what if?’ analytics. The Normandy Group uses business analytics to extend the decision boundaries beyond what is known today to deliver quality predications about markets, trends, solutions and value discontinuities that define business profitability tomorrow.
Enterprise applications allow for a seamless integration of distributed business units and their supply chains. The Normandy Group’s ERP practice enables our clients to:
We are able to assess and analyze your existing business and technology strategy in order to determine the ERP system most suited to your needs. TNG makes sure that the transition of your workforce to the new system is as smooth as possible, and once up and running, we enable organizations to make certain that their ERP system is well maintained and always available.
The Normandy Group’s CRM practice enables you to transition your business critical information from departmental silos to a highly efficient enterprise-wide CRM system. The data that a CRM system generates is highly critical when it comes to:
We provide the services and methodology to facilitate the achievement of your CRM objectives, allowing you to be more agile and responsive to customer demands.
At The Normandy Group, Performance Management refers to how an organization leverages its assets – people, money and technology – to achieve short-, medium- and long-term goals. Our Performance Management services include:
The Normandy Group focuses on these essential objectives throughout implementation:
Our emphasis on these objectives helps our clients ensure data quality, transparency and relevance, manage and align their assets to strategy, improve foresight and optimize value, and evolve through experimentation and innovation.